If you have already signed-up Kenspan, we would specifically advise you to post any of your requests through the ‘Support’ menu after logging into your sign-in account. A support ID gets generated which is also immediately mailed to you, followed by our needful revert on priority. Here, your query may relate to range of issues relating to installation, product features, etc.
If you are yet to sign-up Kenspan but have some queries, then you may post them through 'here' . Through this link you may enquire about specific technical query, or product features, etc. that would help you go for Kenspan subscription